Our Online Privacy - Website - Single Controller Policy

About Us

This Privacy Notice relates to the personal data you give over this website and other data we collect. We are Maltby's of Chester. We also trade as [ insert any trade names]. We share some or all of your personal data with other companies in our group, [insert who you actually share with if just one or two others] OR[ (see the Contact Us section for more information)]We store your personal data and use it for the purposes set out below and as notified to you from time to time.

What Personal Data We Collect

We collect personal data from the website. We collect personal contact information such as your name, address and other contact details.

We also collect your data from these places:

• from forms you provide to us;
• by telephone;
• mobile apps,
• emails that individual sends

Cookies

We use cookies to collect personal data whilst you are on the website.

How We Use Your Personal Data

We use your personal data for the purposes set out and other legitimate reasons where required or permitted by law.

We use your personal information to manage and to provide the goods or services ordered and collect your payments.

Searches

which will not leave a credit footprint and will be automatically deleted after 12 months.

Credit Searches

which will not leave a credit footprint and will be automatically deleted after 12 months. which does not involve a view of your financial information, just publicly available credit score data as to your status

Marketing

We will use your personal data only to market to you in line with your permissions given to us.

Who We Share With

We may share your data with others so we may obtain goods or services we need as a business We ensure that they take reasonable steps to protect your data adequately.

We may share it with central or local government bodies or agencies where required, with our professional and other advisers and with selected parties for purposes linked to the purposes you allow.

Keeping Your Data

We keep your personal data for the period we have a relationship and may keep it for up to 6 years after that in order to comply with record keeping needs and other legal reasons.

Your Rights and Choices

If you have any questions relating to this Privacy Policy or relating to the transfer of your personal data, please contact us.

You may ask to have the information on your account deleted or removed; however, because we keep track of certain transaction information, such as past purchases, and other similar information, for legal compliance purposes (including company bookkeeping) we may not be able to delete certain information. If information we hold appears to be inaccurate we will block its use until the position is verified to our satisfaction.

You can correct your personally identifiable information yourself by contacting us with a request for your change.You have a right to access your personal data by contacting us as shown below. We may charge you if your demands are excessive or too frequent to be reasonable.

Contacting Us

You can contact us in the following ways:

• by email to  sales@maltbysofchester.co.uk
• in writing to Maltby's of Chester, 103 Brook Street, Chester, Cheshire, CH1 3DX for the attention of the Data Protection Officer
• by telephone 01244 324560